IT (software and hardware Trading) / Designing of Low voltage projects / Marketing and project consultancy / Textile & Fashion cloths / catering and cafeteria's / Tea $ Coffee supply

 

“QBG Pvt ltd delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

We identify technology, training, and processes to take your service team to the next level. 

ASSESSMENT

EFFICIENCIES

IMPLEMENT

TESTIMONIALS

Once we have executive buy-in, we oversee the implementation process from start to finish.

QBG monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

QBG uses surveys, interviews, and observation to conduct a comprehensive service audit.

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

OUR SERVICES

SEASONED PROS

PLANNING